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1 About cookies
- A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
- Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
- Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2 Cookies that we use
We use cookies for the following purposes:
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authentication - we use cookies to identify you when you visit our website and as you navigate our website. Cookies used for this purpose are:
- app.language – to see the language selection
- app.token – used to identify the user’s actions
- app.loginSecretKey – used for the user’s actions
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status - we use cookies to help us to determine if you are logged into our website. Cookies used for this purpose are:
- app.user – for creating the user profile after the register
- app.userType – user type (administrator or team member)
- auth.chooseService.options – used for the user’s actions
- app.token – used to identify the user’s actions
- app.loginSecretKey – used for the user’s actions
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advertising - we use cookies to help us to display advertisements that will be relevant to you. Cookies used for this purpose are:
- _fbp - used by Facebook (Meta Platforms) to deliver a series of advertisement products such as real time bidding from third party advertisers
- fr - used by Facebook (Meta Platforms) to deliver a series of advertisement products such as real time bidding from third party advertisers.
- tr - used by Facebook (Meta Platforms) to deliver a series of advertisement products such as real time bidding from third party advertisers.
- Ads/ga-audiences - used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
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analysis - we use cookies to help us to analyse the use and performance of our website and services. Cookies used for this purpose are
- _ga - registers a unique ID that is used to generate statistical data on how the visitor uses the website.
- _gat – used by Google Analytics to throttle request rate
- _gid - registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Necessary cookies allow the website to provide a better user experience when navigating the website, its services, and features. These cookies allow us to recognize if you have created and logged into an account to access site content.
Functionality cookies allow the website to operate optimally, following your site preferences for future visits. These recognize your site username and customizations.
Analytical cookies allow first-party and affiliated third-party services to collect and store aggregated sate for statistical and analytical purposes on how our visitors use the website. While these cookies respect visitors' privacy and personal information, they optimize the user experience.
In some cases, the website uses cookies provided by trusted third parties that serve content or render advertising and services on this website. Advertising cookies are small, encrypted files that track user actions and are used to identify visitors between different websites. These cookies can profile a user with information such as what phone a user is using, screen dimensions, operating system, etc. This data allows a website to completely personalize a user's experience online and display better-targeted ads.
3Cookies used by our service providers
- Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
- We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: . The relevant cookies are: _ga, _gat, _gid.
4 Managing cookies
4.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647 (Chrome);
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
- https://www.opera.com/help/tutorials/security/cookies/ (Opera);
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
- https://support.apple.com/kb/PH21411 (Safari); and
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)